June, 2025 | Grazitti Interactive - Part 2

Integrating SAP & Agentforce: The Key to Smarter, Faster Business Operations

by Ruchika Rana | Agentforce

What if you could seamlessly integrate SAP’s powerful business solutions with Agentforce’s autonomous AI capabilities? Think about how that[…]

The Future of Manufacturing: Unlocking Growth with Salesforce Manufacturing Cloud

by Ruchika Rana | Salesforce Manufacturing Cloud

Manufacturers today are navigating a rapidly changing landscape fueled by shifting consumer demands, remote workforces, and sustainability pressures.[…]

Agentforce vs Einstein Bot – The Key Differences You Need to Know

by Ruchika Rana | Agentforce

If you've ever engaged with an online support agent, you've probably interacted with a chatbot. These virtual assistants have become ubiquitous in our[…]

Dynamics 365 Marketing: Drive Smarter Campaigns with AI

Dynamics 365 Marketing: The Key to Scalable, Omnichannel Campaigns

by Kritika Saini | Microsoft Dynamics 365

Marketing is evolving rapidly, and traditional methods can’t keep up. McKinsey reports that businesses that deliver personalized marketing and[…]

Salesforce Service Cloud Voice for Sales: Empowering High-Tech Businesses to Close More Deals, Faster

by Kajal Chib | Service Cloud Voice

The high-tech industry is valued at $4 trillion annually(i). In 2023, the Czech Republic’s high-tech sector saw a turnover of 1,102 CZK billion,[…]

Want Smarter AI Agents? It All Starts With Better Instructions in Agentforce

by Kajal Chib | Agentforce

Agentforce is smart, because it doesn’t just follow orders, it reasons through them. Instead of relying on rigid, hard-coded logic to accomplish[…]

Striking the Right Balance: Ethical AI and the Human Voice in Documentation

Striking the Right Balance: Ethical AI and the Human Voice in Documentation

by Poonam Bhardwaj | Content

AI tools such as ChatGPT and Google Gemini are transforming how teams create documentation. They offer speed and efficiency that were previously[…]

Dynamics 365 Finance & Operations: Benefits and Integrations

Still Relying on Legacy ERP? It’s Time to Modernize with Dynamics 365 Finance & Operations

by Kritika Saini | Microsoft Dynamics 365

Modern enterprise challenges demand a unified approach. As businesses scale across geographies & functions, the pressure to unify financial[…]

BrazeAI

A Deep Dive into BrazeAI: How AI Is Transforming Modern Marketing

by Swati Saini | Marketing Automation

94% of marketers are fully on board the AI train.[i] - Epsilon Pulse The AI revolution is here. And while marketers race to embrace it, a hard[…]

SFMC Web Personalization

Maximize Web Engagement With Salesforce Marketing Cloud Personalization

by Swati Saini | Marketing Automation, Salesforce Marketing Cloud

“Meeting customers where they are" is a familiar marketing mantra. Yet only 15% of senior marketing leaders believe their company is on the right[…]

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