Top 7 Hacks to Boost the Efficiency of Your Marketo Instance by Kajal Chib | Products Implementation of marketing automation leads to a 451% increase in qualified leads, 28% boost in sales productivity, and a 28% increase in revenue[…]
ChatGPT 101: Navigating the World of AI-Powered Communication by Ritu Thakur | Content Marketing Did you know 35% of companies are using AI and 42% of companies are exploring AI for its implementation in the future[i]? It’s no surprise that[…]
A Consultant’s Role in Optimizing Salesforce Marketing Cloud by Ruchika Rana | Salesforce, Salesforce Marketing Cloud Even with so many CRM software options in the market, Salesforce has carved a niche for itself. Besides, its cloud infrastructure, which is secure[…]
Drive Call Center Success with Salesforce Service Cloud Voice by Ruchika Rana | Salesforce Service Cloud The call center industry has experienced a revitalization with the increase in remote work models, the need for delivering excellent customer service[…]
Enhancing CX and Streamlining Business Processes With ChatGPT and Salesforce Integration by Ruchika Rana | Salesforce-Integration There has been a lot of discussions about ChatGPT, an open-source language model developed by OpenAI that is capable of generating human-like text[…]
Elevate Your Community Experience With Salesforce Experience Cloud – An On-Demand Webinar, Chapter Rewind by Khushboo Mandal | Communities The main purpose for brands to create online communities is to keep customers at the heart. And with that, meeting their changing expectations has[…]
The Role of Cloud-Based IT Service Management in Ensuring Business Continuity by Pooja Sharma | IT Service Management Today, cloud storage has become one of the most convenient and efficient methods to store data online. In fact, 70%[i] of organizations are[…]
What Makes Virtual CISO-as-a-Service (vCISOaaS) a Success? by Pooja Sharma | Information Security "The only truly secure system is one that is powered off, cast in a block of concrete, and sealed in a lead-lined room with armed guards." - Gene[…]
Streamlining Your Workflow: Best Practices for Salesforce Automation Testing by Pooja Sharma | Salesforce QA Did you know? Salesforce claimed a 23.8%[i] share of the overall CRM market in 2022, leaving behind SAP, Oracle, Microsoft, and Adobe. Today[…]
Analyzing the Impact of ChatGPT on Online Communities by Sanjana Rikhi | Communities ChatGPT, an artificial intelligence (AI) tool, is gaining traction. We’re sure you've heard the panic in the voices of people who are afraid that[…]