Throwback to the Year That Was: Top 10 Blogs of 2019

Businesses now endeavor to provide help content to their customers. But for that, they need a place to store articles, guides, ebooks, their translations, and other helpful content. A well-managed knowledge base is the only solution then. The blog post talks about the top 10 maintenance activities you can do to keep your documentation in shape.

While there are many business intelligence and data visualization tools available today, Tableau has been the leader in the data visualization space for 6 years. In the blog post, we talk about 5 reasons why you should consider investing in Tableau.

As a salesperson, you want to successfully convert every lead you get but the task is actually a tall order. Based on initial interaction, you change a lead into an opportunity but moving an opportunity to closed-lost leaves you crestfallen. There could be a possibility that a lead comes back, maybe within days, weeks, or months. If it happens, the chances of conversion are brighter than before. But what will you do next? Well, our blog post talks about just that!

Salesforce is leaving no stone unturned to prove that AI is a godsend for many businesses. It launched several Service Cloud capabilities last year. The most impressive one was Einstein Bot. There are a number of reasons that make Einstein Bots for Service Cloud intriguing. Read our blog post to know more.

Choosing the right ETL tool to seamlessly move data from the source into a data warehouse can be mind-boggling. In our blog post, we talk about the things you must consider while choosing an ETL tool and also differentiate a few popular ones.

As Adobe’s solution partner, Grazitti Interactive took the initiative of developing a solution that could help the enterprises seamlessly integrate Marketo forms on AEM websites and improve their user’s experience. Read our blog post to know more about Grazitti’s AEM-Marketo Connector!

With Drupal 9 slated to be released in June 2020, the Drupal community has around 11 months to go. So, before it maps out a transition plan, now is the time to discuss what to expect from Drupal 9. In case you’re wondering why Drupal 9 is a reasonable plan for you, our blog post answers all your questions.

Grazitti’s Email to Case Advance for Salesforce is an out-of-the-box functionality provided by Salesforce that auto-converts customer emails into cases. Our blog post talks about how the product helped Stephanie, the head of customer support in a project management software development company boost agent productivity, improve service experience, and retain more customers.

Connecting Zuora and Salesforce is a matter of a few clicks. It is only when you actually sit down to use one of those tools, do you realize that the job is more complex than you imagined. In our blog post, we talk about how our experts bypassed the standard way of integrating Salesforce and Zuora.

Magento 2 offers a comprehensive set of new features, security enhancements, and overall better performance. Therefore, this can be an exciting time for companies to leverage the benefits that Magento 2 has to offer. Read our blog post to know why now is the best time to upgrade to Magento 2!