December, 2023 | Grazitti Interactive

Enhancing Field Service Operation With Crew-Skill Enablement

by Sanjana Rikhi | Field Service Lightning

Picture this. A dynamic team of skilled professionals working together, each equipped with a set of skills to tackle any challenge that comes their[…]

7 Best Practices for Salesforce Hyperforce Migration

by Ruchika Rana | Salesforce

Changing business environments require businesses to have the ability to scale their IT resources up or down as needed. That is why cloud scalability[…]

Salesforce’s Expansion: Potential Leap Into the Project Management Arena

by Ruchika Rana | Salesforce Predictions

The growing emphasis on efficient project management has become a cornerstone for businesses navigating an increasingly competitive and fast-paced[…]

Unveiling the Future of Salesforce Analytics: Navigating Towards a Data-Driven Tomorrow

by Ruchika Rana | Salesforce Predictions

Data-driven businesses have a 23x higher customer acquisition rate, a 6x higher customer retention rate, and a 19x higher profitability rate[i].[…]

The Future of Voice-Activated CRM With Salesforce

by Ruchika Rana | Salesforce Predictions

“Voice is a huge shift for the industry and will be as impactful in businesses as it’s been in our homes,” Bret Taylor, President and Chief[…]

Decoding the Future: All About Salesforce Blockchain in 2024 and Beyond

by Ruchika Rana | Salesforce Predictions

“Blockchain technology isn't just a more efficient way to settle securities. It will fundamentally change market structures, and maybe even the[…]

Unraveling the AI Evolution: The Present and Future of AI in Salesforce

by Ruchika Rana | Salesforce Predictions

“Some people call this artificial intelligence, but in reality, it is a technology that is designed to enhance human life. So instead of artificial[…]