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      Manage Ideas in Your Salesforce Community With IdeasPro


      Feb 15, 2022

      2 minute read

      Ideas are the most powerful force imaginable.

      And you never know when you could stumble upon one.

      In the previous blog post, we talked about online communities being a source of great ideas, as well as the limitations of the Ideas component in Salesforce.

      How IdeasPro Enables You to Manage Ideas on Your Community

      A Salesforce-native app, IdeasPro enables customers, partners, and employees to post, share, and vote for ideas on your community.

      Packed with more than 20 out-of-the-box functionalities, IdeasPro helps you:

      • Streamline ideation by storing ideas in a centralized database
      • Improve participation by incentivizing user activity with ranks and badges
      • Increase scalability by enabling you to find and implement ideas quickly
      • Improve customization within your idea management system
      • Enhance customer engagement by prompting users to engage and share ideas
      Manage Ideas in Your Salesforce Community With IdeasPro

      What IdeasPro Enables You to Do

      Map Ideas to Accounts

      Automatically map user accounts with ideas they have created, liked, or commented on.

      Prevent Profanity

      Block and prevent the posting of profane ideas and comments.

      Schedule Idea Merge

      Regulate the creation of duplicate ideas by merging them under a parent idea.

      Convert Emails-to-Ideas

      Automatically convert emails into ideas and log them into your Salesforce instance.

      Deflect Similar Ideas

      Show existing ideas and articles to users who post an idea that already exists.

      Subscribe to Idea Categories

      Get notified whenever an idea gets created or updated in a subscribed category.

      Add Multiple Attachments

      Add multiple attachments to an idea, with extended file size.

      Color Map Ideas

      Assign colors to idea statuses for improved visibility.

      Votes Threshold

      Dynamically update the status of an idea based on vote/comment count.

      Wrapping Up

      In this blog post, we looked at how IdeasPro enables you to power business innovation by streamlining idea management in your Salesforce community.

      Effectively managing ideas will enable you to drive value from your community, improve brand transparency, and get insights from internal and external sources.

      Streamline Idea Management in Salesforce With IdeasPro

      At Grazitti, the Salesforce wizards know just how important it is to be able to make the most of ideas from your Salesforce community.

      Get started with a demo.

      Should you want to know more, please write to us at [email protected] and we’ll take it from there.

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