December, 2017 | Grazitti Interactive

Grazitti’s take on Marketo’s Release

by Ruchi Lapran | Marketing Automation, Marketo

Marketo is increasingly becoming more relevant to the marketers’ needs of the hour, and we would expect a lot more updates in 2018 and more[…]

3 Quick Steps: How a Support Agent Can Improve Customer Satisfaction Rate

by Mudit Garg | Products, Sinergify

Customers especially, millennials and Gen X, only seek help from a brand if they are not able to solve their issues on their own. But, if they reach[…]

Top 5 Trends in Digital Marketing for 2018

by Smriti Dewan | Digital Marketing & Analytics

“Good Marketing makes the company look smart. Great Marketing makes the customer feel smart.”-Joe Chernov Digital is a way of life now. So, why[…]

Top 5 Trends for Sales Operations in 2018

by Smriti Dewan | Account-Based Marketing, Marketing

“If you give people a good enough 'WHY', they will always figure out the 'HOW'.” -Jordan Belfort Isn't that what Sales is all about? Such is the[…]

How to De-Stress Your Support Agents by Improving Collaboration With the Product Team

by Atul Sharma | Products, Sinergify

Customer support agents are always looking to find the right information. But the lack of proper tools/resources and the lack of collaboration with[…]

Top 5 Trends in Customer Service/Success for 2018

by Smriti Dewan | Marketing, Marketing Strategy

“The Customer’s Perception is your Reality." - Kate Zabriskie Why would you care to give this a thought? It’s a no-brainer! Service drives[…]

6 Ingredients to Create a Winning Online Community

by pankaj singh | Communities

Online communities are a great way to humanize your brand and engage with your customers, partners, or employees effectively. Many businesses succeed[…]

Sell More With Accurate White-Space Analysis

by Mudit Garg | CRM, Sales Optimization

Simon heads the 20 + person sales team in a CA-based web technology company, which is known for offering a myriad of services in the digital domain[…]

M-Clean: An Effective Dedupe Solution for MS Dynamics

by pankaj singh | M-Clean, Products

Marketo and MS Dynamics make a really good match. Compared to other CRMs, MS Dynamics has emerged as a powerful and highly flexible CRM software in[…]

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