Amandeep Singh | Grazitti Interactive

How to Manage Closed-Lost Leads in Salesforce that Come Back Again?

by Amandeep Singh | Sales Cloud, SalesforceSolutions

As a salesperson, you want to successfully convert every lead you get but the task is actually a tall order. Based on initial interaction, you change[…]

Why You Need a Specialized Salesforce QA Expert to Ensure Error-Free Version Releases

by Amandeep Singh | Salesforce

Salesforce is a gigantic and immensely powerful customer success platform and there lies the problem too: Optimization. As a company, you spend a[…]

Email to Case Advance: The Panacea to All Salesforce Email-to-Case Issues

by Amandeep Singh | Email to Case Advance

Stephanie is the head of customer support in one of the most reputed project management software development companies based in San Francisco. The[…]

Reasons to Join Salesforce World Tour, Sydney

5 Reasons to Attend Salesforce World Tour 2019, Sydney

by Amandeep Singh | Salesforce

After the success of past five editions, the caravan of Salesforce World Tour continues in 2019. Just like 2018, the event will kick off from Sydney.[…]

How One Company Mapped a Complex Product Catalog in Zuora with Salesforce

by Amandeep Singh | Salesforce, SalesforceSolutions

You can bring the product, subscription, and churn data to your marketers and sales reps in several ways. Zuora for Salesforce is one. Then, there are[…]

Einstein Bots for Service Cloud: Invigorate Support with Intelligence

by Amandeep Singh | Einstein Bots, Salesforce, Service Cloud

We are in the first month of 2019 and the hype around bots and AI is waning. The market is maturing. Chatbots are out of beta and brands are counting[…]

Why Moving Your Service Cloud to LEX Makes Sense

by Amandeep Singh | Migration to Lightning, Salesforce, Salesforce Lightning, Salesforce Service Cloud

Moving Service Cloud to Lightning is not as daunting you might be thinking. We have successfully done that for several clients. Most migrations took[…]

Prevent Duplicates and Boost Sales Productivity with Grazitti’s Advanced Deduping Solution for Salesforce Lightning

by Amandeep Singh | Advanced Dupe Manager, Deduping Solution for Salesforce, Sales Cloud, Salesforce.com

How often do your sales folks face the wrath from prospects? If quite often is your reply, is it because the same lead was approached more than once[…]

3 Ways to Boost Support-Engineering Collaboration to Increase CSAT

by Amandeep Singh | JIRA, Salesforce, Salesforce Service Cloud

86% of employees and executives blame a lack of collaboration and ineffective communication for workplace failures Organizational silos are one of[…]

Why Going Omnichannel Should be Your Next Goal

by Amandeep Singh | Customer Service, Marketing, Omnichannel, Sales

Mere satisfaction is no longer enough. Enterprises are […]

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How to Manage Closed-Lost Leads in Salesforce that Come Back Again?

Why You Need a Specialized Salesforce QA Expert to Ensure Error-Free Version Releases

Email to Case Advance: The Panacea to All Salesforce Email-to-Case Issues

5 Reasons to Attend Salesforce World Tour 2019, Sydney

How One Company Mapped a Complex Product Catalog in Zuora with Salesforce

Einstein Bots for Service Cloud: Invigorate Support with Intelligence

Why Moving Your Service Cloud to LEX Makes Sense

Prevent Duplicates and Boost Sales Productivity with Grazitti’s Advanced Deduping Solution for Salesforce Lightning

3 Ways to Boost Support-Engineering Collaboration to Increase CSAT

Why Going Omnichannel Should be Your Next Goal

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